Conkersnowsports T’s & C’s will apply

Standard Terms and Conditions

Cancellation:

If the cancellation is made at least 6 weeks prior to the date of the first booked lesson and the client has already paid in full, a full refund will be made. If the cancellation is made within the six weeks preceding the booking we will try to resell the session. If we can resell the space a full refund will be made to the client. If we cannot resell the space then no refund will be made and the full payment will be retained. Payment can be made in Euros or UK pounds and conkersnowsports are not responsible for any losses or gains incurred as the result of exchange rate changes.

Deposits:

An initial deposit of 20% will be taken and then the remaining balance will be required 30 days before the start date.

Coach ill or injured:

If the coach that you are scheduled to ski with is ill or injured then it may not be possible to run your sessions. We will notify you as soon as practicably possible if this were to happen. Sometimes illness and injuries happen at the very last minute. If this were the case then we would do our best to find you a replacement coach or refund you in full.

Weather & Lift Operations:

we cannot be held responsible for the weather and will not cancel or refund sessions due to poor conditions or limited piste/lift openings.

Client Illness/Injury:

No refund will be made in the regrettable event of a client suffering an injury or illness during the booking period. However, we will be happy to give you a letter for your insurance company.

Liability:

All instructors are British, internationally qualified and hold the French carte professional. All have private professional liability insurance. Conkersnowsports accepts no liability for the clients whilst under the professional instruction of the coach. Clients must ensure they have their own winter sports insurance including 3rd party and rescue cover for the nature of skiing that they wish to do.

Off-piste:

Instructors will take every precaution possible to keep clients safe when skiing/riding off the pistes. However, clients should be aware that the risk of an accident is increased with exposure to the uncontrolled variables of a less predictable environment. For clients wishing to ski off-piste, it is the clients’ responsibility to make sure that they are at the time of taking the lesson insured for off-piste skiing.